Refund Policy 

Annual Membership Refund 

We will not provide a refund for our annual membership fee.

Preschool and Recreational Term Refunds
All term bookings must be paid in full prior to your Childs first session. 
Refunds will be made within the first 14 days from the time of booking.
Unfortunately we will not provide refunds on bookings after the 14 days time period from booking . 
We will only provide make up sessions for classes cancelled by us and will not provide make up sessions for missed classes due to holidays, or illness.
Classes cancelled by us due to a Global Pandemic, Adverse Weather Conditions, Weather Warnings, Flooding or Blackouts will not be rescheduled or refunded.


Camp Bookings Refund
Cancellations made to camp bookings will be refunded as follows:

Refunds will be made within the first 14 days from the time of booking.
Unfortunately we will not provide refunds on bookings after the 14 days time period from booking . 
We will only provide make up sessions for classes cancelled by us and will not provide make up sessions for missed classes due to holidays, or illness.
Classes cancelled by us due to a Global Pandemic, Adverse Weather Conditions, Weather Warnings, Flooding or Blackouts will not be rescheduled or refunded.

Birthday Parties Refund
Cancellations made to Birthday Party bookings will be refunded as follows:

• Deposits will not be refunded 
• Cancelations 3 weeks before - no additional payment
• 2 weeks before - 50% of your remaining booking costs must be paid 
• 1 week before - full party must be paid for.
• day of new term -full party must be paid for.
• no shows- full party must be paid for.

Uniform Refund 
Academy uniform is made to order and therefore the academy will no provide a refund for uniform. It is our members responsibility to ensure that correct sizes are ordered.

Competition Entry Fees
All competition entry fees are non refundable. 

Events
All tickets to our events including but not limited to our Super Summer Sleepover ,Summer party, Halloween Party, Awards Evening and Movie Nights are non refundable. However parents are able to sell their tickets on but the Academy will not be able to aid in this process. 

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